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start [2018/06/05 19:17]
kleung [Useful Links]
start [2020/06/05 21:25] (current)
henryz
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 {{::​aosheader.jpg?​nolink|}} {{::​aosheader.jpg?​nolink|}}
-====== Welcome ======+---- 
 +===== Welcome ===== 
 +The Department of Atmospheric and Oceanic Sciences maintains a diverse network of Linux computers, Macs, Windows PCs, and various devices. AOSIT supports macOS, Linux, and Windows operating systems on all office computers alongside a vast selection of software packages. AOS provides both Mac and Linux systems within our computer labs. Identity management servers and fileservers provide account access and storage for all users. More detailed information about the various services provided by [[https://​it.atmos.ucla.edu|AOS IT]] and [[https://​it.ucla.edu|UCLA IT]] Services can be found below.  
 +---- 
 +===== Information and Resources ​=====
  
-Welcome ​to [[http://atmos.ucla.edu|UCLA Atmospheric and Ocean Science]] technical support ​and documentation wiki+  * [[aos_id:​start|AOSID]] - password and user account information 
-  +      * Managing your AOSID - Updating your password / managing your AOS account 
-Here you will find technical documentation ​for the department including how to setup your system ​to run smoothly within ​the AOS network. ​+  * AOS Network access - Accessing the AOS network ( wired and wireless ) 
 +      * [[wireless|Accessing AOSWIFI]] - Information and instructions on how to access the AOS wireless network 
 +  * [[malware:​start|Endpoint protection]] - AOS Security and Endpoint protection 
 +  * [[teaching_resources|Teaching Resources]] 
 +      * Checking out Equipment - Borrowing IT devices and adapters 
 +      * Room Information - Classrooms, computer labs, document centers 
 +      * Teaching Assistance 
 +      * [[https://docs.ccle.ucla.edu/​w/​Main_Page|CCLE Documentation & Help]] - Guides ​and Documentations for CCLE 
 +          * [[https://​docs.ccle.ucla.edu/​w/​Instructors|Instructors]] - Documentation for Instructors 
 +          * [[https://​docs.ccle.ucla.edu/​w/​Students|Students]] - Documentation for Students 
 +  * [[storage:​start|Compute / Storage Resources]] ​for research groups 
 +  * Departmental Software - Software available for departmental and academic use 
 +  * [[https://​www.it.ucla.edu/​bol|UCLA logon (Bruin ID)]] - Link to create / manage ​your UCLA logon 
 +  * [[https://​www.it.ucla.edu/​getting-started|Getting Started @ UCLA]] - An introduction ​to campus resources and services 
 +  * Useful links 
 +      * [[https://​learnit.ucla.edu|LearnIT]] (Free access to Lynda.com, Safari Books Online with your Bruin On Line account) 
 +      * [[https://​www.itsecurity.ucla.edu|UCLA IT Security]] 
 +      * [[https://​help.bol.ucla.edu|Bruin On Line Knowledge Base]] 
 +      * [[https://​www.it.ucla.edu/​services/​networks-connectivity/​wireless|UCLA Wireless Networks]] - Instructions for accessing ​the various UCLA wireless networks around campus 
 +      * [[https://​help.bol.ucla.edu/​kb_view.do?​sysparm_article=KB0010955|Connecting to Eduroam wireless ​network]] - Eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.
  
-==== How To Guides ====+----
  
-  * [[aos_id:​start|AOS ID account]] +===== Guides and Tutorials =====
-  * [[email:​start|Email]]  +
-  * [[remote_access:​start|Remote access]] +
-  * [[printing:​start|Printing]] +
-  * [[wireless|Wireless network access]] +
-  * [[malware:​start|Malware protection]] +
-  * [[storage:​start|Cloud storage]] +
-  * [[[[teaching_resources|Teaching Resources]]+
  
 +  * [[aos_id:​start|Managing your AOS ID]] - Instructions for updating your password and managing other features of your AOSID
 +  * [[remote_access:​start|Remote Access Guide]] - How to remotely access the AOS network ( VPN, SSH tunneling, proxy access)
 +      * VPN Instructions (classic) - Instructions to add a IPSEC VNC connection on your system.
 +      * OpenConnect VPN Guide - Instructions for installing OpenConnect/​Anyconnect VPN client
 +      * Remote SSH access (gate) - Instructions for accessing the AOS SSH gateway
 +  * [[ssh_help:​start|SSH Tutorials]] - How to use SSH to forward services and connect to AOS systems
 +      * VNC Tunneling (Remote Desktop) - Instructions for enabling an encrypted VNC connection.
 +      * Port Forwarding - Instructions for enabling port forwarding between systems.
 +  * [[https://​www.it.ucla.edu/​em-0365|Email Guide]] - Configure AOS email (@atmos.ucla.edu) on your system
 +  * [[printing:​start|Printing Guide]] - How to configure your system to print to AOS' shared printers
 +      * Locations - Printer Locations
 +      * Software - Guide to install AOS print software.
 +      * Configure New Printers - Guides to installing AOS printers
 +  * [[https://​dept.atmos.ucla.edu/​user|Departmental Sites]] powered by OpenScholar - Login with your AOS ID to set up a personal / research group website
 +      * Resources for OpenScholar
 +          * [[https://​help.theopenscholar.com/​|Help Documentation]]
 +          * [[https://​help.theopenscholar.com/​video-tutorials|Video Tutorials]] ​
 +
 +----
 ===== Getting Help ===== ===== Getting Help =====
  
 AOS IT is available to answer questions and provide assistance for AOS users experiencing all types of technical issues. The IT office is located within the AOS Computer Lab in MSA 7101. Technicians are available weekdays from 8:30am - 6:00pm. AOS IT is available to answer questions and provide assistance for AOS users experiencing all types of technical issues. The IT office is located within the AOS Computer Lab in MSA 7101. Technicians are available weekdays from 8:30am - 6:00pm.
  
-For prompt and thorough assistance please report problems to IT Support. Try to be as detailed as possible when describing your problem and include the name of the machine you are experiencing problems with, the time, and any error messages you may have received (screenshots can often be very helpful).+For prompt and thorough assistance please report problems to [[support@atmos.ucla.edu|IT Support]]. Try to be as detailed as possible when describing your problem and include the name of the machine you are experiencing problems with, the time, and any error messages you may have received (screenshots can often be very helpful).
  
 For urgent assistance please contact the help desk at x52418 or visit MSA 7101. For urgent assistance please contact the help desk at x52418 or visit MSA 7101.
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   * [[cody@atmos.ucla.edu|Cody Ashe-McNalley]]   * [[cody@atmos.ucla.edu|Cody Ashe-McNalley]]
-  * [[kleung@atmos.ucla.edu|Kara Leung]] +  * [[henryz@atmos.ucla.edu|Henry Zapata]]
  
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  • Last modified: 2018/06/05 19:17
  • by kleung